Refund policy
perFITtion Return & Refund Policy
At perFITtion, we want you to love your fit! Due to the personal nature of our grip socks, we maintain a strict return policy to ensure product quality and hygiene.
7-Day Return Policy
Customers have 7 calendar days from the date of delivery to request a return.
To qualify for a return, items must be:
- Unopened and unused.
- Unworn and unwashed.
- In their original packaging with all seals intact.
- In their original condition, with all included tags and accessories.
Once the original packaging has been opened or the seal has been broken, the item is considered final sale and is not eligible for a change-of-mind return or exchange.
Returns must be requested within 7 calendar days of delivery and approved before merchandise is shipped back.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at seeyou@perfittion.com as soon as possible.
Include your order number, a description of the issue, and photos if available.
We will review your concern and provide an appropriate resolution. The seven-day return window and packaging restrictions do not limit any rights or remedies required by applicable law.
Return Shipping:
Customers are responsible for return shipping costs on approved change-of-mind returns. Original shipping charges are nonrefundable unless required by law.
Refunds:
Once an approved return is received and inspected, we will notify you of the refund decision.
Approved refunds will be issued to the original payment method. Processing times depend on your financial institution.
Contact Us
To request a return or report an order issue, email:
seeyou@perfittion.com
perFITtion — My Kind of Fit.